At Conferencing Advisors, Inc. (CAI)we specialize in offering you results with your videoconferencing investment. While other resellers measure success based on hardware revenue, we measure success based on the achievement of your business objectives. Conferencing Advisors leverages what you already have and supplies what you need to optimize your investment without incurring unnecessary cost. Your success is our success.
We take pride in the personal relationship we establish with you from the start. The interaction between your representative and ours is one of the building blocks for the continued success in the use of your equipment. Service, support and quality are the foundation of our customer’s satisfaction.
Installation Services: Video Conferencing
CAI’s team of experts provides installation services for all your video conferencing needs. One of our experts will be personally assigned to your account to manage the launch of your audio conferencing and/or video conferencing system(s). From the shipping of your video conferencing order to the final testing of your video conferencing system, each step of the process is tracked and handled so that the installation process flows smoothly and in a timely manner.
Video Conferencing installation services include site visit and preparation, on-site installation, equipment testing, training, and support. Remote installation is available.
Maintenance Services: Video Conferencing
Our team offers a preventative maintenance plan and scheduled maintenance visits to ensure that your equipment is properly cared for helping to avoid any downtime. Our Service Technicians are adept in handling all maintenance requirements. In our experience most troubleshooting can be handled fastidiously by our support desk which is available to you via telephone on a continuous basis. A Field Technician will be deployed to visit you on site if necessary. Should an advanced part replacement be required for your equipment our warranty service is comprehensive.
Network Assessment & Design: Video Conferencings
Our experts help you make informed decisions on how to set up your system to enhance your video conferencing needs using the tools that works best for your operations. We offer Conferencing Solutions, Network Assessment & Design, and AV Integration as part of our consulting services. We are dedicated to increasing your returns by enhancing your video conferencing usability.
Network assessment and design with T1 technology provides state of the art audio and video conferencing tools for your accessibility, offering both ISDN and IP connectivity. In addition to the basic network access we recommend a variety of conferencing services provided for you at an additional user rate.
These services include:
| • | Gateway services facilitating IP-to-ISDN video systems |
| • | Large audio conferencing |
| • | Recording – conference library |
| • | Event Coordinating – technical check, operating and monitoring |
Multi-point Conferencing: Video Conferencing Equipment
CAI brings you full service multi-point conferencing capability. Whether you need to bring together a few sites or many, our experienced professionals are available to help you coordinate your next videoconference.
AV Integration Services can converge multiple independent pieces of equipment and systems into a multimedia environment appropriate to your needs. Our expert technicians will provide a complete integration of video and audio integration to optimize your business environment.
| □ | The Top 10 Things You Need to Know Before You Buy or Lease Video Conferencing Systems. |
Some of our Technicians and Sub-contractors reside and work in the following counties:
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